Privacy Policy

1. Information We Collect

We collect personal information to provide booking and styling services. This includes:

• Personal details: Your name, email address, and phone number.
• Booking details: Service preferences, appointment history, and scheduling notes.
• Website usage data: Anonymous interaction data collected via Google Analytics 4 (GA4) (e.g., page views, clicks) using cookies.

2. How We Use Your Information

We only use your personal information for purposes directly connected to our hair salon operations:

• To schedule, manage, and confirm your hair appointments.
• To contact you regarding any updates or changes to your bookings.
• To optimize and improve our website performance and features using GA4.

3. Sharing and Disclosing

We care about your privacy and do not sell or lease your data. We only share details with trusted service providers necessary to fulfill your bookings or as required by law:

• Bedrock Systems: Our appointment scheduling partner handles your booking data securely.
• Google Analytics 4: Processes anonymous website traffic data to help us understand site usage.
• New Zealand law enforcement or government authorities, if required by law.

4. Storage and Security

We take all reasonable steps to ensure your personal data is held securely. All digital records are stored behind authenticated systems, and we take active measures to prevent loss, misuse, or unauthorized access, modification, or disclosure.

5. Your Rights (Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have strong rights over your personal information. You have the right to:

• Request a copy of the personal information we hold about you.
• Request that we correct any incorrect or outdated details we hold about you.

If you wish to make an access or correction request, please reach out to us using the contact details below.